Overview of Hostel
Aloha! We welcome you to come experience the hidden gem of Hilo!
We are located near Downtown Hilo, within 15 – 20 minutes walking distance of many local restaurants, shops, and markets. Other wonderful attractions such as beaches and waterfalls are just a short drive away! Venture the beauty of
From the Hilo International Airport, head northwest on Airport Rd/Kekuanaoa St toward Ailolo St
In 0.25 miles Take the 1st left onto Ailolo St.
In 0.02 miles Turn right onto Kekuanaoa St. Continue to follow Kekuanaoa St.
In 1.98 miles Turn right onto Kilauea Ave
In 0.37 miles You will be able to find a pink color building (Big Island Boutique Hostel) on the left side of the road..
Located near the historic downtown Hilo. Just a walking distance from Hilo famous farmer?s market, local shops, restaurants, and museums! Minutes away from the beautiful beach. Only 30 minutes driving away from the world famous volcano site!
Conditions & Policy
Credit Cards Accepted
The Big Island Boutique Hostel Terms & Conditions: The Big Island Boutique Hostel and its staff are in no way responsible for any accidents, injuries or illness that occurs to any guests while on the premises or its facilities. As well as, are in no way responsible for the any loss, missing, or damaged of personal belongings or valuables of the guest. By accepting this, it is agreed that all guests are expressly assuming the risk of any harm arising from their use of the premises or others whom they invite to use the premise. The Big Island Boutique Hostel Policies & Conditions: Important!!! All doors at our hostel will always be locked with codes. Please make sure to contact us for your own access code in case of any early or late arrivals . Please make sure to check your email 1 day before your arrival date for your door access code! Please note: We only accept out of town travelers. When checking in, please prepare the followings: 1. Proof of recent arrival date or departure date to the Big Island • Plane ticket, E-ticket, or Travel itinerary 2. Valid government issued photo ID • Passport, Driver’s license, State ID, or Permanent resident card. IMPORTANT: You will not be allowed to check in if you are unable to show at least one item from each category. Age restrictions & safety reasons: • Must be 18 years old or older • We do not not accept minors under 18 years old. Note: We will cancel your booking on arrival if you are under 18 years old. *Please know that we are located on the 2nd floor of the building. We do NOT have an elevator* The Big Island Boutique Hostel Policies & Conditions: Reception Time 14:00 to 21:00 / 2PM to 9PM Check in from 14:00 to 21:00 / 2PM to 9PM Check out before 12:00. / 12PM *In case of any early or late arrivals, please make sure to inform us via email or phone call ahead of time* The remaining balances can be pay by Cash, Credit Cards, or Debit Cards upon arrival. Get 5% off when you pay cash! This property might pre-authorize your credit card. Please note: Hostelworld Insurance deposit or standard flexible booking does not apply to your separate deposit that will be taken by The Big Island Boutique Hostel. We require a $20.00USD security deposit at check-in from every person. Cancellation Policy: • We accept cancellations/changes only via e-mail. • Free cancellation option must be made at least 3 days (72 hours) before your arrival time. • Failure to cancel your reservation before 3 days (72 hours) will result in one day charge to your card on file. • After checking in, no cancellations will be accepted without 3 days (72 hours) notice. General information: Reception Time 14:00 to 21:00 / 2PM to 9PM Check in from 14:00 to 21:00 / 2PM to 9PM Check out before 12:00. / 12PM • No curfew. Only quiet time 22:30 - 08:00 / 10:30PM - 8AM • Taxes included. • This is a non-smoking hostel. • This hostel requires a minimum stay of 2 nights. • The maximum period of stay is of 14 days. • Breakfast is NOT included. • We are not wheelchair/handicap accessible.