Che Lagarto is the largest chain of private hostels in South America. We have hostels at all the best destinations and we pride ourselves on giving our guests the best experience possible. With more than 15 years under our belt, we currently have more than 20 hostels in 5 countries: Argentina, Brazil, Peru, Uruguay and Chile.

We are located at 131 Diego Portales St., Miramar. It´s a residential zone, a few steps away from Agua Santa Street, three blocks from Café Journal Bar and near to Reloj Flores and Caleta Abarca beach. You can walk to San Martín Avenue, where you will find the Casino, bars and restaurants.

Directions to Hostel

From Santiago Airport: You must take a bus to the Bus Station 'Pajaritos' and then another bus to Viña del Mar.

From the Bus Station (Viña del Mar): You can hire a TRANSFER through our Hostel reception. Another option is to take bus No.7 or No. 97 in Arlegui Street (1 block from the bus station) and get off at the intersection of Agua Santa St. and Diego Portales. Otherwise, you can walk through the bus station towards the sea, to reach the intersection of Valparaiso with Viana Av., walk through Agua Santa to Diego Portales 131 (half a block, on your right).

Check-In: from 14.00 hs
Check-Out: until 11.00 hs

* Half of the daily rate will be charged for late check out between 11:00 AM and 2:00 PM. After 2:00 PM a full daily rate will be charged. The hostel has luggage storage.

Facilities
- Breakfast Buffet Included (from 8 to 10hs)
- Public Kitchen (from 8 to 01:00hs)
- Computers with Internet access
- Free Wi-Fi
- Bar (coming soon)
-TV Area
-Towels (for Private Rooms only)
- Cleaning Service
- 24hs hot water
- Lockers (Shared Rooms)
- Touristic Information

Facilities with extra charge:
-Transfer in & out (To book a transfer, contact the hostel)
-Tours
-Towels
- Padlock (for the lockers)
-Telephone cards
- Laundry Service

*Tours offered: City Tour in Viña del Mar and Valparaíso, Walking Tour in Valparaíso, Wine Tour in Casablanca Valley, Surf class in Concón and Bike Rental.

Cancellation Policy
This property has a 2 day (48hs) cancellation policy.
Failure to cancel within this time will result in a cancellation charge equal to the first night of your stay.

During special periods like Carnival, New Year and holidays:
100% of the payment is required in advance
If the booking is canceled 30 days before the check-in date, 70% of the deposit value will be refund.
If the booking is canceled between 29 and 15 days before the check-in date, 50% of the deposit value will be refund.
If the booking is canceled 14 days before the check-in date, there will be no refund.

* Shared Dorm:
Each reservation is for an individual bed, although you book the total of beds as the room has, this doesn’t guarantee that all the people are going to be in the same room.

* Underage policy
Guests under 18 years old are not allowed without their parents or responsible adult and they must stay in a private room.

* Billing options
Payment in cash: we only accept pesos chilenos and dollars.
We accept Credit Cards: Visa, Mastercard, Magna, American Express and Diners Club

* Exchange Rate
Our prices are defined in USD. The exchange rate used is not the daily one, because of the market variation. The exchange rate that we used is defined by Che Lagarto, the exchange rate shown on the website can change. Please visit our website for more information.

According to Chilean law, payments in local currency ALWAYS are subjects to VAT, which corresponds to 19%. Guests with Tourist Visa can pay in U.S. dollars or by credit card and only in these cases the tax will not be charged. If paid in Chilean pesos, you will have to pay at the Hostel the corresponding VAT rate.